Terms of service
OVERVIEW
Welcome to ROÉLLE! The terms "we," "us," and "our" refer to ROÉLLE. ROÉLLE operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the "Services"). ROÉLLE is supported by Shopify, which enables us to provide the Services.
The terms and conditions below, together with any policies included herein ("Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty limitations and liability limitations.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are of legal age in your state or province of residence and have provided consent to allow any minors connected to you to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing the online stores or purchasing products and services from us, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide to our stores is accurate, current, and complete, and that you have all rights necessary to provide such information.
The activity of your account and the protection of your account credentials are your responsibility. You must not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to provide accurate representations of our products and services in our online stores. However, product colors and appearances may vary depending on the device you use to access the store and its settings and configuration.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or displayed in our online stores.
All product descriptions are subject to change at any time, without notice and at our discretion. We reserve the right to discontinue any product at any time and to limit quantities of products offered to any person, geographic area, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. ROÉLLE reserves the right to accept or reject your order at our sole discretion for any reason. Your order is not confirmed until ROÉLLE confirms acceptance.
Before accepting an order, we must receive and process payment. Please check your order carefully before submitting, as ROÉLLE may not be able to accommodate cancellation requests after order acceptance. In case of rejection, modification, or cancellation of an order, we will notify you via the email, billing address, and/or phone number provided at the time of order submission.
Your purchases are subject to return or exchange exclusively in accordance with our Refund Policy [LINK].
You represent and warrant that you are purchasing for personal or family use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the actual price at the time of order submission, which will be shown in your order confirmation email.
Unless otherwise specified, published prices do not include taxes, customs duties, or shipping, handling, and import fees.
Prices displayed in our online stores may differ from prices offered in physical stores, other online stores, or third-party stores. Occasionally, we may offer promotions that affect pricing and are subject to separate terms and conditions. In case of conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
For all purchases in our stores, you agree to provide accurate, current, and complete purchase, payment, and account information. You agree to promptly update your account and other information, including email address and credit card numbers and expiration dates, to allow us to complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are authorized to use the credit card for purchases, (iii) charges will be honored by the credit card company, and (iv) you will pay the charges according to the published prices, including shipping and handling taxes and any other applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, branding, text, visuals, images, graphics, product reviews, video and audio, as well as the design, selection, and arrangement thereof, are owned by ROÉLLE, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display or perform, republish, download, store, or transmit material from the Services without our written consent. Unless expressly stated, these Terms do not grant or imply any license or other rights to you regarding ROÉLLE, Shopify, or third-party patents, trademarks, copyrights, or other intellectual property. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by ROÉLLE.
The names, logos, product and service names, designs, and slogans of ROÉLLE are trademarks of ROÉLLE or its affiliates or licensors. You must not use such trademarks without ROÉLLE’s written permission. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services that we do not review, control, or include. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or support.
Your use of optional third-party tools is at your own risk and discretion, and you must comply with the terms governing such tools provided by the respective third-party providers.
We may introduce new features through the Services (including new tools and resources), which will be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or third-party websites you choose to access.
If you choose to leave the Services to access such materials or third-party sites, you do so at your own risk. We are not responsible for any issues or damages arising from your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review the privacy policies and practices of third parties carefully before making any transactions. Any claims or questions regarding third-party products or services must be directed to those third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE FOR MERCHANT: This section explains Shopify’s relationship with your store and should not be removed or modified.]
ROÉLLE is powered by Shopify, which enables us to provide the Services. However, sales and purchases you make in our store are directly with ROÉLLE. By using the Services, you agree that Shopify is not responsible for any aspect of sales between you and ROÉLLE, including any injuries, damages, or losses resulting from the purchase of products or services. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to purchases and transactions made with ROÉLLE.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal data may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you confirm you have read these privacy policies.
Since Shopify supports the Services, it collects and processes personal data regarding your access and use of the Services to provide and improve the Services for you. To provide and improve the Services, the data you submit may be transmitted and shared with Shopify and third parties that may reside in countries other than yours. Refer to our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal data.
SECTION 11 – FEEDBACK
When you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a continuous, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback by any means for any purpose, including commercial purposes.
You also confirm and agree that (i) you have the rights necessary to provide the Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms.
We are not obligated to (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback. While not obligated, we may monitor, modify, or remove Feedback that we deem illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or in violation of intellectual property rights or these Terms.
You confirm that your Feedback does not violate any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights. Feedback is your sole responsibility.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders in case of errors at any time without prior notice (even after an order has been submitted).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to:
(a) engage in illegal or malicious activities;
(b) violate local, state, national, or international laws;
(c) infringe ROÉLLE’s or others’ intellectual property rights;
(d) harass, oppress, insult, harm, defame, slander, denigrate, intimidate, or offend our employees or others;
(e) transmit false or misleading information;
(f) upload or transmit material not compliant with these Terms;
(g) send promotional material, spam, chain letters, or similar solicitations;
(h) impersonate any person or entity;
(i) engage in other conduct that restricts or inhibits use of the Services by others or exposes ROÉLLE, Shopify, or users to liability.
Additionally, you agree not to:
(a) upload or transmit viruses or other harmful code;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
(c) collect or track the personal data of others;
(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(e) interfere with or circumvent security features of the Services or related sites, other websites, or the internet.
We reserve the right to suspend, disable, or terminate your account at any time without notice for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or discontinue your access to the Services (or any part of them) at our sole discretion without notice; you will remain responsible for all amounts due up to the termination date.
The following sections survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature survive termination.
SECTION 15 – WARRANTY DISCLAIMER
The information presented on or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. You rely on this information at your own risk.
EXCEPT AS EXPRESSLY STATED BY ROÉLLE, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SERVICE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROÉLLE, PARTNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS, OR LICENSORS (OUR OR SHOPIFY’S) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ROÉLLE, Shopify, and our affiliates, partners, officers, directors, employees, agents, merchants, licensors, and service providers from any claims, damages, liabilities, or expenses, including reasonable attorneys’ fees, arising from (1) your violation of these Terms; (2) your violation of laws or third-party rights; or (3) your access or use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, it will be severed to the extent permitted by law without affecting the validity of the remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure by Shopify to enforce any right or provision of these Terms shall not constitute a waiver.
These Terms and any policies or operational rules posted by us on this site constitute the entire agreement between us and govern your use of the Services, superseding any prior agreements, communications, and proposals.
SECTION 20 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms without our written consent; any attempt is void. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where ROÉLLE is located. You and ROÉLLE consent to personal jurisdiction in these courts.
SECTION 22 – HEADINGS
Headings are included for convenience and do not limit or affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You may review the current Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms at our sole discretion by posting updates on our website. It is your responsibility to check periodically. Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to info.roellelabel@gmail.com.
Our contact information is:
[INSERT TRADING NAME]
info.roellelabel@gmail.com